We’ve learned the hard way there are people who have no idea that what they say to cancer patients and their support systems is inappropriate. Andrea published a brilliant post about this, I See Dread, People, and I’d like to offer a refresher with five helpful hints of my own.
AT TIME OF DIAGNOSIS: Upon learning about the diagnosis, be supportive and keep your own horror stories about the disease (or any other less than positive stories) to yourself.
HELP: If you offer help, be specific — for example, ask when you can have the kids over for a play date or offer to send a meal over on a specific day (bonus: ask about any food alergies, nutritional needs and dietary restrictions).
DURING TREATMENT: Check in during the treatment process and renew (or offer new) specific offers of help. Make it known you’re thinking about the person and their family.
AT MILESTONES: When a milestone has been achieved, be a part of the moment by celebrating with the person and their family. Something like, “Congratulations!” is a very good start. You can freestyle that by acknowledging the difficult journey it’s been for the person to get to that point and how thrilled you are for the person that they’ve made it to this milestone. “Be there.”
SHOW GENUINE INTEREST: If you know the person has a blog, follow it. It’s a great place to stay up to date and even leave messages of support and positive thoughts at regular intervals. It’s also a great tool to know when help is needed the most. If you know the person has a blog, catch up before you contact them. It shows you care and their health and journey is important to you.